Terms of Service & Privacy Policy

Welcome to Titan Tech. By accessing our website, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

License

Titan Tech grants you a limited, non-exclusive, non-transferable license to download, install, and use our products strictly in accordance with the terms of this agreement. These products are licensed, not sold, to you by Titan Tech for use strictly in accordance with the terms of this license.

Limitations

You may not:

• Modify or copy the materials except as specifically provided
• Use the materials for any commercial purpose, or for any public display
• Attempt to decompile or reverse engineer any software contained on Titan Tech's website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

You agree to use our services and products only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website.

Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.

User Content

When you upload content to our platform or make content available, you grant Titan Tech a worldwide, royalty-free license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute such content.

Your privacy is important to us. It is Titan Tech's policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We may collect the following information:

• Name and contact information including email address
• Demographic information such as preferences and interests
• Other information relevant to customer surveys and/or offers
• Information about your computer and about your visits to and use of this website
• IP addresses for security and fraud prevention purposes
• Hardware identification (HWID) for plugin license verification and management

IP Address and Hardware ID Collection

For users of our plugins and software products, we collect and store IP addresses and hardware identification information (HWID) for the following purposes:

• License verification and management
• Prevention of unauthorized sharing or distribution of licensed products
• Security monitoring and fraud prevention
• Troubleshooting technical issues

This information is stored securely and is only used for the purposes stated above. We do not sell or share this information with third parties except where required by law.

How We Use Collected Data

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• Improving our products and services
• Sending promotional emails about new products, special offers or other information which we think you may find interesting
• From time to time, we may also use your information to contact you for market research purposes
• License management and verification for purchased plugins and software

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Due to the digital nature of our products, all sales are final and non-refundable unless otherwise required by law. However, we value customer satisfaction and will consider refund requests on a case-by-case basis.

If you believe you are entitled to a refund, please contact our support team with your order details and the reason for your refund request. We will review your case and respond within 5 business days.

Exceptions

We may provide refunds in the following circumstances:

• The product is demonstrably defective and cannot be fixed through updates
• The product is incompatible with your system despite meeting the stated requirements
• You were charged multiple times for the same purchase